Report Identity Theft

Identity theft occurs when someone steals your personal information and uses it to open new accounts or initiate transactions in your name. If you believe you are a victim of identity theft, report it immediately as instructed below.

Call us immediately at 1-868-623-4RBL (4725)
24 hours a day, 7 days a week

You can request that the three main credit bureaus place a short or long-term fraud alert on your credit file. This alert requires creditors to verify your identity before opening any new accounts in your name or changing any existing accounts. You will only need to contact one bureau, which will notify the others.

Credit bureaus must provide victims of identity theft a free copy of their credit report. You should request one from each bureau, as the information can differ. Review your credit reports carefully for fraudulent activity. If fraud has occurred, notify the credit bureau and the companies where accounts were opened to report the fraud directly.

Once a dispute has been resolved, the credit bureaus you contacted will send you another copy of your credit report. Review the report to make sure that all fraudulent activity has stopped and your file has been corrected.

Contact your other creditors, including credit card and phone companies, banks, and other lenders, to notify them of potential fraud or identity theft. Consider following up your telephone conversations with a letter.

Close any accounts that have been breached and reopen them with new account numbers and passwords. Avoid using your personal information such as your date of birth, address, phone numbers etc. as a username or password.

Contact your local police department if you suspect that your personal or financial information was stolen. A police report may lend credibility to your case when dealing with creditors, who may require proof of criminal activity.